Returns and Refunds

Returns and Refunds Policy

Thank you for shopping at 3 Lily Pads.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging
  • The product isn’t used or damaged
  • You have the receipt or proof of purchase
  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:

Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

3 Lily Pads, LLC
C/O The Garment Group, Inc.
9009-9013 Northwest 105th Way
Medley, FL 33178

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from 3 Lily Pads.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

  • Refunds only on items discounted 20% or less from original retail price
  • No refunds on any Final Sale items

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: